Posts
Software Park Phuket - Bangkok (Thailand)
Software Park Phuket - Frankfurt (Germany)
Concerning. Most online applications will not perform well but should function in some capacity. Try testing to other servers to verify the result. You might need to contact your ISP for help.
MOS between 2.50 and 3.99 (Example - a ping around 300 ms with 3% packet loss)
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Packet Loss
Much as it sounds, if you have anything less than complete success in transmitting and receiving "packets" of data then you are experiencing this problem with your Internet connection. It can mean much slower download and upload speeds, poor quality VoIP audio, pauses with streaming media and what seems like time warping in games -- your connection may even come to a total standstill! Packet loss is a metric where anything greater than 0% should cause concern.
Software Park Phuket - Kuala Lumpur (Malaysia)
Very poor. Real-time Internet application performance will suffer greatly on such a connection. Test to other servers to confirm the result, but definitely talk to your ISP about troubleshooting the issue.
MOS lower than 2.50 (Example - a ping above 500 ms with 20% packet loss)
Jitter
Once you understand ping, jitter should also make sense. Jitter is merely the variance in measuring successive ping tests. Zero jitter means the results were exactly the same every time, and anything above zero is the amount by which they varied. Like the other quality measurements, a lower jitter value is better. And while some jitter should be expected over the Internet, having it be a small fraction of the ping result is ideal.
Ping
This measurement tells how long it takes a "packet" of data to travel from your computer to a server on the Internet and back. Whenever you experience delayed responses in Internet applications - this would be due to a higher than desired ping. Similar to packet loss, lower is better when it comes to ping. A result below 100 ms should be expected from any decent broadband connection.
